Complaints
The Constituent Services Unit fields complaints to ensure each one is reviewed by the appropriate division with the Attorney General’s Office. While the Nevada Office of the Attorney General represents the interests of Nevada residents on a wide range of issues, our office has limited jurisdiction over certain matters. Our primary areas of governance include but are not limited to – consumer fraud, financial fraud, missing and exploited children, human trafficking, insurance fraud, Medicaid fraud, worker’s comp fraud, mortgage fraud, cybercrimes, tobacco enforcement, opioid/healthcare fraud, and open meeting law violations.
Please note: The Nevada Attorney General’s Office cannot provide you with legal advice or represent you in personal legal actions. If you cannot afford a private attorney, you may consider contacting your local legal aid office. If you are seeking answers to legal questions or need someone to assist you in court, you will need to find a private attorney.
If you would like to share a concern, opinion or make an inquiry about a specific issue with the Nevada Attorney General’s Office, email us at aginquiries@ag.nv.gov.
Complaint Process:
1. Your complaint will be reviewed and processed within 14 to 45 business days. When receiving a high volume of complaints, the review process may take longer than 45 business days.
2. A staff member will contact you if additional information is needed to thoroughly review your complaint.
3. If it is determined another agency is more appropriate to address your complaint, we will forward it to that agency and provide you with contact information to follow-up with them directly.
4. To inquire about your complaint or to provide supporting documentation, please reply to the auto-generated acknowledgement email you received after submitting your complaint.
5. If you do not receive an acknowledgement email after 24 hours, please call the Attorney General’s Office at (775) 684-1100 or (702) 486-3420.
Frequently Asked Questions
Review the Frequently Asked Questions (FAQ) and FAQ State Agency Referral Index below. If you are unsure where to direct your complaint, you may submit the Attorney General’s Office complaint form.
Q. I was deceived and misled into a timeshare contract. I need help getting out of the contract.
The Nevada Real Estate Division regulates time share companies, and for complaints, visit their website. If your transaction doesn't involve Nevada property, contact the appropriate licensing authority.
Q. Solar company deceived me into a contract and lied about the price I would be paying on my utility bill.
File a complaint with our office, Electronic Consumer Complaint.
Nevada's Public Utilities Commission (PUCN) handles complaints against solar companies. They help direct complaints to the appropriate State Department. Visit PUCN for details.
Q. I have a complaint about an Auto Dealership, Repair shop did not do a satisfactory job and overcharged.
Nevada DMV CED licenses/regulates auto dealers, body shops, garages, emission stations, driving schools. Visit CED for complaints. DMV does not handle private citizen disputes.
Q. I am a veteran/active duty, what services does your office provide?
Nevada AG's Office of Military Legal Assistance offers free legal services to active duty, reserve, and National Guard members, spouses, and veterans. Services include wills, powers of attorney, and general legal advice at Ask-a-Lawyer Events statewide. Assistance can be requested online at Get Help
Q. My Facebook/Instagram account was wrongfully disabled, can you assist in restoring my account?
Meta offers Compromised Account Resources to report disabled accounts for review and seek assistance.
State Agency Referral Index
You may report your complaint directly to the government agency that regulates or investigates a specific business, civil or criminal matter. Check the FAQ State Agency Referral Index below for more information.
FAQ State Agency Index
Additional Support
Get more information about Consumer Protection and Citizen Support.
Information on Tenant's Rights
Complete the Complaint Form
Only formally filed and signed complaints will be processed. (SÓLO SE TRAMITARÁN LAS QUEJAS FORMALMENTE PRESENTADAS Y FIRMADAS.)
Formal complaints must be submitted electronically (preferred), in-person or by mail at one of our office locations.
Proceed to File a Complaint with the Nevada Attorney General’s Office
Proceder a presentar una queja ante la Oficina del Procurador General de Nevada
Claims Against the State of Nevada
Claim Against the State of Nevada
A tort claim may be filed against the State of Nevada for an incident/accident in which a State employee and/or State agency is alleged to have caused damages to another party. More information on tort claims can be found at Tort Forms.
Referrals
For use ONLY by Law Enforcement or State Agencies
Request for Investigation