November, 16, 2020
Carson City, NV – Nevada Attorney General Aaron D. Ford is advising
consumers to pay careful attention to additional charges merchants are placing
on credit card transactions during the COVID-19 pandemic. Credit card
surcharges, often presented as a percentage or fee that sellers place on credit
card transactions, are legal, but merchants must follow certain guidelines.
Credit card companies allow merchants to pass on credit card surcharges
to consumers. However, restrictions exist to keep consumers informed. Merchants
may also need to provide notice to the credit card company before imposing the surcharge.
Additionally, sellers must post signs at the point of entry and the point of
sale that clearly explain the surcharges, and the charge must be itemized on
the receipt. The surcharge may not exceed how much the merchant pays to accept
the card – typically 1 to 1.5%.
“Merchants cannot bury these types of fees on a consumer’s bill without
notification,” said AG Ford. “These deceptive
tactics are increasing costs for unsuspecting consumers and they will not be
tolerated.”
When you pay by credit card, check the receipt of point of sale machine
for any surcharges. If the surcharges exceed 1.5%, ask for documentation of the
policy. Remember that the merchant must inform you of the surcharge by posting
a sign.
If you have encountered a merchant who does not disclose these fees,
please file a complaint with our office.
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